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In health care, and in life, every moment offers us a chance to improve. To get better. To learn something new. About how the world really works, and about ourselves.
That’s never been more true of health care than it is right now. And the fact is that people want, expect and deserve a system far better than the one they have.
From increasing costs, to greater complexity, to a rise in chronic health issues, there are millions of moments where consumers need to see transformation in health care — real change.
That means listening and learning, not just from data but from the real, human moments that make up each member’s health care journey.
Always have been, always will be.